China Travel FAQ-Frequently Asked Questions

Visa requirements vary by nationality. Citizens of 43+ countries (including the US, EU, Australia, Japan) enjoy a 15-30 day visa-free policy for tourism. For other nationalities, a valid Chinese tourist visa (L-visa) is required. We provide official invitation letters to support your visa application. Please check your local Chinese embassy for the latest updates.

English is not widely spoken by the general public in China. Most local people do not speak English. In major cities such as Beijing, Shanghai and Guangzhou, more people speak basic English. Staff at 4-star and 5-star hotels usually speak English. However, in smaller cities and towns, few people can communicate in English.
To solve this language problem, we provide professional English-speaking tour guides throughout your trip to ensure smooth and worry-free travel.

AccorAbsolutely. We can arrange vegetarian, vegan, halal, gluten-free, or allergy-friendly meals for all our tours. Please inform us of your dietary requirements at the time of booking, and we will coordinate with local restaurants in advance.dion Content

Accordion China is one of the safest countries in the world for international tourists, with extremely low violent crime rates. Content

Generally, the best times to visit China are spring (March to May) and autumn (September to October), with mild and comfortable weather. However, some southern cities can be quite hot during these periods.
China is a large country with huge climate differences from north to south and east to west. For the most accurate advice, we recommend checking the weather and climate information for the specific cities you plan to visit.n Content

Tipping is not mandatory or expected in China, unlike in Western countries. If you are satisfied with your guide or driver’s service, a small tip is a kind gesture of appreciation, but it is entirely optional.n Content

Yes! We specialize in customized China tours tailored to your interests, schedule, and budget. Whether you want to focus on Henan’s cultural heritage, add a Zhangjiajie extension, or adjust your pace, our travel experts will create a personalized itinerary for you.

A Tibet Travel Permit (TTP) is required for all foreign tourists visiting Tibet, which we can assist with. Most areas of Xinjiang are open to foreigners with a standard tourist visa, but some border regions may require additional local permits.

China uses Type A, C, and I electrical plugs, with a standard voltage of 220V. We recommend bringing a universal travel adapter for your devices. Most hotels provide adapters upon request.

Major hotels, restaurants, and tourist shops accept Visa/Mastercard. For convenience, we recommend linking your international card to Alipay or WeChat Pay, which are widely used for local payments. We can assist with setup upon arrival.

Full refund if you cancel 720 hours (30 days) or more before departure.
50% refund for cancellations made between 336 hours (14 days) and 719 hours (29 days) before departure.
No refund within 336 hours (14 days) of departure.
Refunds may also be considered in cases of force majeure, such as natural disasters, official travel bans, or serious illness with valid proof.

Yes. Free Wi-Fi is available in hotels, restaurants, and tourist sites.

You need a valid passport (with at least 6 months validity), a valid visa (if applicable), tour confirmation, hotel bookings, and return flight information. Travel insurance is highly recommended.

We provide carefully designed cultural tours, reliable local guides, flexible itineraries, and attentive service. We focus on authentic experiences rather than rushed sightseeing, making your trip comfortable and memorable.